Refund policy

Return and Refund Policy

Last updated: July 16, 2026

Thank you for shopping with us. We want you to be completely satisfied with your purchase.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, in the original packaging, and in the same condition that you received them.

To start a return, please contact our customer support team with your order number and details about the item you would like to return.

Return Address

Customers should contact us before sending any products back. We will provide return instructions after reviewing your request.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5-10 business days.

Late or Missing Refunds

If you have not received your refund after the processing period, please check with your bank or payment provider first. If the issue continues, please contact us.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will review the issue and provide an appropriate solution.

Order Cancellation

Orders can be cancelled within 24 hours after purchase. After an order has been processed or shipped, cancellation requests may not be accepted.

Contact Us

For questions regarding returns and refunds, please contact:

Email: dxmrhaqobnyf@hotmail.com.